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A fully managed customs service

Customs clearance
that keeps up with your business

Most customs processes break when volume grows. MyCustoms fixes that with a brokerage built on structured workflows and automation. Live within 24 hours of onboarding.

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Live in 24 hours
From the onboarding to the first declaration, we get you operational in a single working day. No lengthy integrations. No waiting weeks to get started.

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Accuracy you can trust
Our structured workflows are designed to catch the errors that manual processes miss. Every declaration goes through structured compliance checks before submission.

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Pricing that makes sense
We charge per declaration, so your costs move with your volumes: no retainers, no hidden fees, and no surprises on your invoice.

Reach out today — our team is ready to help.

Contact Us Now
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How It Works

A fully managed customs service, Built on smarter technology

MyCustoms combines experienced customs professionals with in-house technology that automates the time-consuming parts of the declarations process. That means faster turnaround, fewer errors, and a service that scales with you.

We handle everything: classification, documentation, compliance checks, and submission. You get a dedicated point of contact, full visibility over your declarations, and the confidence that comes from knowing the work is done properly.

Built for businesses that are serious about compliance and growth

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Freight forwarders and logistics businesses

that need to process declarations at volume without adding headcount

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Forwarding thinking e-commerce providers

Who want to be well equipped for the changes to De Minimis thresholds

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Operations and commercial teams

that are frustrated with slow, error-prone processes and are ready for something better

Ready For a Seamless Customs Experience?

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The Problem

Your customs process shouldn't be a growth ceiling

Scaling your import volumes is hard enough without a customs operation that slows you down. Declarations stuck waiting for one person. Repeated manual data entry. Inconsistent compliance checks. Poor visibility over declaration status.

Traditional brokers are manual, expensive, and built for a world that no longer exists. In-house teams are costly to build and easy to overwhelm.
The result is the same either way: delays, errors, and compliance exposure that keeps your operations team up at night.

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Why are we Different?

Managed service, not just software

We are not a platform that hands you a licence and
leaves you to figure it out. We are a customs broker. We do the work, we own the outcome, and we stand behind every declaration we submit.

Technology that actually speeds things up

Our declaration workflows use automation to eliminate manual bottlenecks. The result is faster turnaround and fewer mistakes, without you needing to change how you operate.

A team that knows customs

Our head of customs and our operations team have deep expertise
in UK customs compliance. When you have a question or an urgent shipment, you speak to someone who knows the answer.

Transparent, per-declaration pricing

You know exactly what you are paying for. Our
per-declaration fee model means your costs are predictable and directly tied to your volumes.

Speak to the Team

Getting started is straightforward

1

Have a conversation

Tell us about your volumes, your commodities, and what's not working with your current setup.
We will tell you honestly whether we are a good fit.

2

See it in action

We will walk you through a live demo using real declaration scenarios so you can see the process and ask the questions that matter.

3

Go live in 24 hours

Once you're ready to proceed, our onboarding team gets you operational fast. Most customers are processing live declarations within a single working day of completing onboarding.

Ready to clear customs faster?

Stop letting your customs process hold your business back. MyCustoms gives you the speed, accuracy, and compliance confidence you need to grow your business.

Don't like forms? Drop us a line
hello@mycustomsltd.com
0161 327 4826

Speak to the team today

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Our Story

Why we built MyCustoms

Before MyCustoms, we were importers and exporters ourselves. When our first business started growing, customs quickly became the biggest bottleneck: delays, errors, and a brokerage that could not keep up.

So we built the brokerage we wished we had. MyCustoms combines experienced customs professionals with purpose-built technology to make declarations faster, more accurate, and easier to scale.

Common Questions

What is Direct Representation, and what does it mean for us?

How do you ensure declaration accuracy?

What does it cost?

Do we need to change our systems or integrate with anything?

What happens after we sign & Complete the forms?

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